Are you having problem with payment system? If yes please read the followings:

1.1 What is the customer service number of PayPal?

For personal account holders on 02 8223 9500 and for Premier and Business account holders on 1800 073 263. Hours of operations are Monday to Thursday 8:00 am - 6:30 pm, and Friday and Saturday from 8:00 am - 4:00 pm AEST. 

1.2 PayPal is not accepting your payment?

There are two options at PayPal payment system.

a.     You can save your details credit card to PayPal with your user name and password. Next time you need to put your credit card details, just use your email address and password for that.

b.     Do not save your details put your credit card detail every time your go for payment.

Note: PayPal will ask you to save you details to them, please do not do it unless you want to get verified with then again. Many customers having problem with verification, so we suggest not to do it. If you have already done it please read 1.3 below.

1.3 Have you forgotten your password for PayPal?

If you have forgotten your password, you do two followings:

a.     You can call PayPal’s customer service, their number given above. You will be asked you name, address and last four digit of your credit card that you have saved to PalPal during the register with them.

b.     You can reset your password. You need to go to www.paypal.com.au. On the login section there is a link called “Forgotten your Password?” Please click on there, PayPal will ask you to add your email address that you have use for login. Once you submit that PayPal will send you a link on your email adders.

Go to you email account click on that link and it will come up a new page. There you will have two options to reset your password.

1.     Enter you last four digit of your saved credit card.

2.     Answer the two security question that you have given during the registration with paypal.  

Once that is completed PayPal will ask you to put your new password. If can not   remember any of these two you need to call paypal.

Please use the following link to reset your password:

https://www.paypal.com/au/cgi-bin/webscr?cmd=_forgot-password

1.4 Have you saved you credit card details to paypal and paypal asking for verification?

If you have saved your credit card to PayPal you can transfer certain limit of amount from your credit card and after that you need to get verified by PayPal. There are some processes you can follow. If you log on to www.paypal.com.au they also have the instruction how to get verified by them. Please read the followings:

a.     PayPal can send you a letter with the verification code.

b.     PayPal can do some small transaction on your credit card or you bank account and you need get it from your bank or credit card statement and put that correct amount to PayPal web site and you are done.

c.      Third you can call PayPal customer service and ask them to remove your credit card details that you have saved to them and next time when you go to pay, just put your credit card details, but do not save it again.

We use PayPal as our payment getway, so we do not have any information of your credit card. Some web sites take your credit card details  on there web site, in that case they you know your card details and they know what card you are using, but we do not do that. PayPal is very secure and your information is very safe with them. They have more then 100 millions users over the world.

If you still unsure please give PayPal a call they will help you about your payment problem.

*****ABT Connect Does not store any credit card details of any customer.****