| Is idea Mobile Service is provided by ABT Connect? |
| ABT Connect and idea mobile are two different companies. ABT connect is reseller of idea Mobile. Abt Connect does not provide service of idea mobile. ABT Connect does not take any responsibility for service difficulties of idea mobile. |
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| How will receive my mobile if I purchase from you? |
| We will deliver your mobile hand set to your address, so you need to provide correct address. If the address is wrong mobile will not be delivered. So please check your delivery address before you purchase it. |
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| Can I have my goods delivered to an alternative address? |
| We only deliver to the registered address of the card holder. We realise this may inconvenience some people, but by doing this we are confident that we are helping to reduce credit card crime. |
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| Can you deliver it to a PO BOX address? |
| No, we can not deliver your mobile to a PO BOX address. |
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| What about Delivery Schedules? |
| We aim for your order to reach you, on your doorstep, within 5 business days of confirmation of order. Most of the time we delivered by 3 days. |
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| How warranty will be covered? |
| Your mobile set warranty covered by manufacturer. Your will get same standard warranty as mobile manufacturer offers. |
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| What about Back Orders? |
| All of our products are subject to availability. If your item is not in stock, we will back order it for you. We will e-mail you advising of the availability of the item and giving you the option to cancel your order if you would rather not wait. We will continue to update you as the position changes. |
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