26-06-2010  Janani $10 card on sale:

Dear User,
Janani $10 card is on a weekend special only $7.5. Save $2.5.
Thanks

19-06-2010  Service Alert:

Service Alert: Janani,Janani Gold,Call Bangla,Vorosha calling cards having some technical problem to connecting call,How ever their Engineer are working on it and expecting to fix the problem soon.

04-01-2010  Service Alert for Bangladeshi Users:

Alert: Janani,Janani Gold,Call Bangla,Vorosha calling cards having some technical problem to connecting call,How ever their Engineer are working on it and expecting to fix the problem soon.

23-12-2009  ABT Connect website downtime:

Dear ABT Connect Users,

We are extremely sorry for the recent downtime of our website. It was caused by the technical problem in our vendors Data Centre.

To avoid future interruption we have moved to a better facility. All the services are back to normal now. Please contact us by email sales@abtcom.com.au if you have any problem. We regret the trouble that our customers had to go through because of this migration. But we can ensure you that ABT Connect staffs are working day and night to resolve any issue that you have and to provide the best service possible.

Thanks and Regards,
ABT Connect Management

12-11-2009  Regarding Access Number for Janna $ Janani Gold:

Dear Customers Janani Gold,Jannani Vorosha, Live Calling Cards experiencing an outage of PRI service at the moment, they are currently replacing a piece of faulty hardware off-site and the target time to complete is 6pm. We really sorry for the inconvenienced caused.

25-10-2009  Service Alert:

Dear users. Jannai,Call Bangla,Vorosha and live card having some Technical difficulties as result these card is not working since last night but their Technical Team working on it and expecting to fix the problem as soon as possible.We really sorry for any inconvenienced caused.

10-09-2009  Janani Card Connection Problem:

Dear Janani card users. We are apologizing for the recent service interruption. Now you have two different dialing options for Bangladesh mobiles. This is to make sure that you get connected if there is a service interruption

Option #1: 350 min to BD mobile.
Dialing instruction for option #1:
Mobile # 01712345678
Dial: 880 + 172345678

Option #2: 250 min to BD Mobile.
Mobile # 01712345678
Dial: 880+ 0 + 172345678 (There is an added 0 - zero when you dial option#2.

17-08-2009  Live card connection problem:

Dear Customer Live Card having some problem to connect some of the destination and the company working on it and hope to fix the problem soon. We really sorry for the inconvenienced caused.

27-07-2009  Recharge Bangladeshi Mobiles:

Great News for Bangladeshi Customers. You can use our service to recharge any mobile in Bangladesh Fast and easy. Great value and fast service.

04-07-2009  Dialing of Janani and Janani Gold is working:

Dear users. Dialing number problem for Janani and Janani Gold is been fixed. Thank you for your support.

03-07-2009  Dialing Number problem for Janani:

Dear user. There is a dialing Number problem for Janani and Janani Gold card for All the cities other than Sydney. We have contacted the company and they are working on it to resolve it. Thank you for your support.

25-05-2009  Janani Gold 240 min:

Janani Gold the best new card for Bangladesh. 240 true minutes to anywhere in Bangladesh inc. mobile. No Connection fee. Pure white route. Satisfaction guaranteed. Recommended by ABT Connect. Contact us for call history. Complaints will be looked after immediately.

03-01-2009  Regarding Calling Card Access Number:

Dear Customer,
Access Number for Janani,Call Bangla Apna India,Jaihind,Live,Chatga Arz-e-pak,Minar-e-pak,CBD India and Vorosha phone cards bheen fixed and they are working fine. Thanks for the cooperation and sorry for the inconvenienced caused.

02-01-2009  ssl certificate issue:

Dear Customer,

ISSUE:
ssl certificate on our web site showing expired. You will get warning message on Internet Explorer, Mozilla Firfox or any other web browser you may use.

FIX:
Please ignore the certificate expire warning. Just except the exception it will work fine, it will be still secure. This warning message we will fix by Monday 5th January.

28-12-2008  Mobile Recharge AT Bangladesh:

Dear Customer, There are some issues on Mobile Recharge at Bangladesh. Our SMS Gateway did not work properly. We are trying resolving the issue and all back log recharge will be fixed hopefully by tomorrow. We are sorry for any inconvenient.

21-08-2008  ABT Connect website problem:

Dear Customer,
We are extremely sorry for the interruption on our website from yesterday Moring till Afternoon and at night as well as. It happened because of impriving the service and upgrading the hosting. We are sorry for all the inconvenience caused.

10-08-2008  Bangladesh Express new Sydney number:

Dear Customer, Bangladesh Express having their new Sydney number. Please use Sydney: 02 8197 1383. They have also advise that they will have another new number for Sydney by next week.

07-07-2008  Server Upgrade:

"Important Please Read"

Server upgrade is not happening today (Monday 07/07/2208). We will post new date, when it will be done.

05-07-2008  Outage on Monday 07/07/2008:

"Important Please Read"

We are doing server upgrade for better performance on Monday 07/07/2008. Our web site will down during 7:30 PM to 10 PM. This can take more or less time as we have expected. We will try our best to bring the server up as early possible. We are sorry for any inconvenience.

01-06-2008  New Dialing Nubmer for Janani:

New Dialing number has been added for Janani, LiveCard. Old number will work for next 1 month.

New Numbers:
Sydney: 02 9101 6950,
Melbourne: 03 8888 5850,
Brisbane: 07 3014 9950,
Canberra: 02 6102 4850,
Perth: 08 6222 5450,
Adelaide: 08 8111 4750

07-05-2008  Recharge Mobile Phone in Bangladesh.:

Our great new service for Bangladeshi users. Recharge Mobile Phone in Bangladesh using our service. You pay us and provide the mobile number; we will recharge that mobile in Bangladesh. Valid for Grameen, Aktel, Bangla Link, City Cell, Tele Talk and Warid telecom.

28-03-2008  New Dialing nubmer for Arz-E-Pakistan:

New Dialing number has been added for Arz-E-Pakistan.

Melbourne: 03 9017 4378,
Brisbane: 07 3118 5176,
Canberra: 02 6112 8137,
Adelaide: 08 846 31430,
Perth: 08 6364 0365

23-01-2008  Dialing nubmer Change For Chatga:

Dialing number has changed for Chatga calling card. Old pin numbers and $5 pin numbers will work with the old dialing number, but new numbers need to use the new dialing number.

Sydeny: 02 8002 6390 for $10 card
Sydeny: 02 8002 2660 for $5 card

05-11-2007  C2Comms Access no:

Dear Customers, South Asia, Sweet Talk, Click, Click Africa, Greek City, No Bull, True Time, My World, Click Vietnam , Snap, Compass Phone cards Local Access Codes are changed. Please use the Latest Access Codes available on our website.pin no Star with 3 use the New Access no and pin no that does not start with 3 please use the old Access no.We really sorry for any inconvenienced caused.

04-09-2007  Important -Paypal Problem:

Dear Customers,
If you using bank account through PayPal to pay us, you might experience some problem not receiving the pin numbers.
Note: this is not for the customers who are using credit card. Only some customers who using there saving or other account (bank account) not all.

Reason:
PayPal has done some software upgrade on 30/08/2007 afternoon. There was some bug on that update, where linking between the back and PayPal is not working properly.

Effect:
After that some customers who using there Bank account though PayPal having issue. Payment is not getting cleared from PayPal to us. The status saying “uncleared”, some cases for some customers money already taken off from their bank account. Until the payment status is completed our system will not generate the pin numbers for those transactions.

Solutions:
PayPal is working on it but there is no ETA for it when it will be fix. If you already have paid multiple times do not worry we have the following remedy for you:
1. You can wait till you money gets cleared.
2. We refund you all the transaction, (before system generates the pin numbers), all you need to do is send an email to sales@abtcom.com.au, saying you want the refund for those transactions.

Here the option you have until this issue resolve by PayPal:
Please us direct debit option on our bank account, which will take one to 2 days to appear on our back account. Once there we will give you the credit on you account and you will be able to purchase the cards. On top of it you will save $0.30 on you transaction.
Here is the link for the instructions of you direct debit: http://www.abtcom.com.au/moneytransfer.php

04-08-2007  Maruti Cards News:

Currently, there are two different Maruti card in the market. One that we have on our web site has only Sydney and Melbourne city dialing number. So if you are looking for this one please buy this, other Maruti will be available by this week on our web site as well.

12-07-2007  Astra Com Phone cards:

There is a rumor about ASTRA COM that it may stop its service soon! So we are encouraging our users to avoid ASTRA COM cards i.e. All GoodMorning cards and others. We will confirm this issue later.

19-06-2007  Payment System Update:

Dear Customers,

there is rumor about ASTRA COM is it may stop its service soon so we encourage our users to avoid ASTRA COM cards in this stage unless we notify later.

Sorry for any inconvenient.

29-05-2007  Live card rate change for Bangladesh Mobile::

LiveCard Calling card / Phone card is giving Bangladesh Mobile 100 min. No service fee, no connection fee and no hidden cost. You get what you paid for.

29-05-2007  Janani Calling card change of rate for Bangladesh Mobile: 150 Min:

New rate for Janani Calling card / Phone card. Janani is giving Bangladesh mobile 150 min. Great voice quality.

30-04-2007  Rate change for Bangladial Gold and Yes Sydney for Bangladesh:

Bangladial Gold Calling card / Phone card: giving 150 mins to Dhaka and 100 mins to BD-mobile

Yes Sydney Calling card / Phone card: giving 200 mins to Dhaka and 180 mins to BD-Mobile

28-04-2007  Live card rate change for Bangladesh:

LiveCard Calling card / Phone card is giving All over Bangladesh 75 min and Bangladesh mobile 81 min. No service fee no connection fee no hidden cost. You get what you paid for.

28-04-2007  Janani: New BD rate 100min All inc. Mobile:

New rate for Janani Calling card / Phone card. Janani is giving All over Bangladesh including mobile 100 min. Updated setup and new connections.

27-04-2007  For Wicket, Lotus and other PPS cards, Bangladesh rate has changed:

This is a part of the letter that we have received for PPS card distributor:

Hi Everyone,
The new rates across the cards will offer users 100mins to landline and 50 mins to mobile on a $10 card. Unfortunately this is the best we can get while keeping decent quality. I hope most people will accept that they got a great bargain in the last few months and that know we will be charging a rate that is closer to what the market charges.
All these changes are due to the Bangladeshi governments’ decision to protect the Bangladesh Telegraph and Telephone Board by terminating non-state owned telecommunications companies licences causing calls into Bangladesh to experience considerable congestion. As a result of the lack of competition stemming from this decision prices charged by wholesale providers have increased substantially. We therefore have no option but to pass these increased costs onto our customers.
See the article on the link below for a news story covering all this…..

http://news.bbc.co.uk/2/hi/south_asia/6541781.stm

10-04-2007  Dialing Number change for Delhi Post:

Dear User, Dialing bumber for Delhi Post Calling card / Phone card has changed. Please use the following number to call. We have updated our website as well. Adelaide : (08) 8311 1300 , Adelaide : (08) 8121 8881 , Brisbane : (07) 3105 2400 , Brisbane : (07) 3102 8886 , Melbourne : (03) 9011 7900 , Perth : (08) 6311 4000 , Sydney : (02) 8002 0600 , Sydney : (02) 8209 0998 , National : 1300 307 443 (Surcharge of 9 cent per minute apply), National : 1800 890 433 (Surcharge of 9 cent per minute apply)

04-04-2007  New Card Aapna India 200min India all:

New card added called Aapna India. Good Quality and offering 200min all over india including mobile.

04-04-2007  Problem With Bangladesh Connection:

Dear User. Most of the cards are having connection problem to Bangladesh. The cards that are still working till today, LiveCard, Janani, Lotus, Wicket and some other cards. Please be aware that connection could take longer time then before. Thanks for your co-operation.

01-04-2007  New Card Added. Aapna Pakistan. 200min to Pakistan:

Aapna Pakistan Prepaid Calling card is a new card offering 200 quality min to all over Pakistan.

22-03-2007  Live Card rate Update for BD MOBILE (95 min):

Rate Update for Bangladesh mobile:
LIVE CARD is giving 95 min to BANGLADESH MOBILE.
JANANI is giving 120 min to BANGLADESH MOBILE. Good quality and More Minutes.

20-03-2007  New Dialing Number For Bollywood and Bollywood Vip:

Bollywood and Bollywood VIP having more dialing numbers for different city:
Wollongong:02 4200 1110
Gosford :02 4300 2870
Nowra :02 4402 6390
Campbeltown :02 4600 3390
Penrith :02 4701 4320
Newcastle :02 4906 6650
Albury :02 6000 1060
Orange :02 6318 6390
Armidale :02 6700 4310
Dubbo :02 6804 9390
Griffith :02 6903 5390
Geelong :03 5200 1190
Ballarat :03 5300 1080
Bendigo :03 5400 1970
Philip Island :03 5900 2990
Hobart :03 6200 3390
Launceston :03 6300 0390
Cairns :07 4000 2970
Toowoomba :07 4600 3390
Townsville :07 4700 3390
Mackay :07 4900 3390
Rockhampton :07 4908 6310
Gold Coast :07 5511 2930
Darwin :08 8900 1040
Alice Springs :08 8902 0390

24-02-2007  New card added.:

A new card called WATAN has been added in our product list. WATAN card is good for India.

21-02-2007  Dehli Post Problem has Fixed::

Dehli Post Company has fixed their card problem, They all working fine now.

20-02-2007  Problem with Delhi Post Card::

There are some problem with Delhi Post phone cards company until the company resolve the issue we stop selling Delhi Post we really sorry for any inconvenienced caused thanks. Hope they resolve the issue soon.

We have contacted to Delhi post coustomer service on 0393801011, they will activate the cards by tonight(20/02/07).

19-02-2007  New Card Added::

Doel: Good for Bangladesh currently giving Bangladesh mobile 81 minute and Dhaka 101 min.
Karnafuli: new card mainly for Bangladesh. We will wait for users comments.

New stock available for Atlas Call and Chit Chat P.

03-02-2007  Rate Changes In Bangladesh:

Dear Customers,
Due to some unavoidable situations in Bangladesh, rates have been increased by all the card companies dramatically. Buying cost has been increased by 70% to 80%. As per that selling rate also increased by the card company here at Australia and world wide. Also like quality and connectivity has been dropped as well. Hope every one who use the card to call Bangladesh know by the current situations over there. Most of the voice provider has been forced to shutdown their service. Hopefully this will resolve soon.

So please Note: Rates for Bangladesh on our web site is not correct. All the card company has the different rate now and they changing it all most every day.

29-01-2007  Rate Change for LiveCard and Janani for Bangaldesh::

Notice: Rate also has been changed for Janani, LiveCard for Bangladesh Mobile and Dhaka. Janani giving Mobile 130min, Dhaka 240min and LiveCard giving mobile 130 min on $10 card. Problems in Bangladesh will resolve soon.

27-01-2007  Rate chaged for: Bangladial, Yes Sydney, Alap, Priyojon, Sujon Shakhi, Port City:

Notice: Rates has been changed for Bangladial, Yes Sydney, Alap, Priyojon, Sujon Shakhi, Port City Chittagong. Dhaka - 200 mins Bangladesh mobile - 120 mins Chittagong - 200 mins Sylhet - 100 mins NWD - 100 mins. Also please note that, due to the same unavoidable problems in Bangladesh, these cards service quality has also decreased. In this situation the best advice we can give you is to make your phone calls as early as possible during the day, for example, make your important calls in the morning and afternoon (Sydney time) and also keep trying to get a connection.

23-01-2007  Server Maintenance::

Dear Customers,

To improve the service we will do some maintenance on Wednesday 24th of December 2007. Web site will be down from 10 - 11am Sydney time only for 1 hour. Sorry for any inconvenient. Hopefully we will be able to finish it before 11am.

16-01-2007  PayPal Payment Issue:

Dear Customers,
Paypal having issue with the payment system. Some customers asked for enter there emial and user name twice and then it get error massage:
""We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com."

We have contacted to PayPal, they having issue with this and they trying to fix it. Hopefully that will fix soon. But it is not for all customers only some of the customers.
If you having this problem, we suggest you to do direct debit on our bank account, or you can contact PayPal on 02 8223 9500 or 1800 073 263. Sorry for any inconvenient.

03-01-2007  New Rate Janani, Ezy2Call, Pakistan Xpress:

Janani: Bangaldesh mobile 210 min, Dhaka 310min, chittagong 300, sylet 250 min.

Ezy2call And Pakistan Xpress: Plase Check the rate from card details.

25-12-2006  Server Issue Fixed:

Dear Customers,
The email issue has been fixed. You will be receiving all the emails. If you have not received the pin number that you paid, please email us we will issue the pin for you. Everything is running as normal now. Again if you have not receive the pin yet please check on “My Account� after you log in. Thank you all for your co-operations.

2 New card added:
2 new card added on our web site. Sweet Chilly and Gandhigiri Zindabad. Both of them are good for calling india.

24-12-2006  Server Issue:

Dear Customers,
We are very sorry that some of the customer did not receive the pin numbers instantly after payment. There was an issue with our server. Now that has been fixed, but you will see it under "My Account". We are still having issues with sending the email to customer. We have notified by our server admin there is a huge queue for the email. It might take while to clear those emails. Please during that time if you have any inquire please email it to abtconnect@iinet.net.au.

Now, customer who has not received the pin numbers, we request you to login to our web site and check My Account section. If you still can not see anything over there send us an email with your userid.

01-12-2006  Dialing nubmer change for LiveCard:

Local access nubmer for LiveCard has changed for Brisbane, Canberra, Adelaide, Perth, Melbourne. Sydney nubmer still same. Please check the new nubmers bellow: Brisbane: 07 3117 9552, Canberra: 02 6112 8985, Adelaide: 08 7221 2305, Perth: 08 6461 6395, Melbourne: 03 8682 9459

Rate Changes for Jai Hind: India-hyderabad 120 min, India other 100 min, india-mobile 80 min on $10 card.

23-11-2006  New Card Added:

Dear users. Jannai,Call Bangla,Vorosha and live card having some Technical difficulties as result these card is not working since last night but their Technical Team working on it and expecting to fix the problem as soon as possible.We really sorry for any inconvenienced caused.